Privacy Policy
Last updated: October 2026
1Scope
This Privacy Policy explains how we collect, use, and share information when you use the Alice Discord bot, the MG Alice AI desktop application (the “Desktop App”) and related services (the “Service”), including this website.
2Information We Collect
The information we collect depends on how you use the Service. This may include:
- Discord identifiers such as user IDs, server IDs, channel IDs, and message IDs (as needed to operate features).
- Interaction and usage data such as commands used, activity counters (for example, time-of-day usage buckets), and feature usage.
- Bond and preference data such as bond progress, usage/bond energy counters, and limited “memory facts” you choose to share (e.g., nicknames or preferences).
- Moderation and safety data such as spam/abuse protection states (for example, timeouts and related timestamps) to protect the Service.
- Premium and billing metadata such as Stripe customer and subscription identifiers (where applicable). We do not store your full payment card details.
- Message content you send to Alice in Discord, which is processed to generate responses and may be used to extract limited “memory facts” when you choose to use the Storybook Memory feature (you can review and delete these facts in Account → Memory).
- Desktop App data: a device name and a revocable device token (when you link a PC), your Bond Energy usage, and the messages and short context you send from the Desktop App (for example local time, which permissions are on, the names of apps you added, and the name of a game you are playing if you allow that).
- Pictures of your screen: only when you ask Alice to look or turn on “Watch with me”. Each picture is sent to us and to an AI provider to produce one answer. We do not store or log the pictures.
- Not collected: microphone audio (processed only on your device), window titles, file paths, and your AI provider key (stored encrypted on your device).
We do not intentionally collect sensitive personal information. Please do not share passwords, full financial details, government IDs, or other highly sensitive information with the Service.
3How We Use Information
We use information to:
- Provide, maintain, and improve the Service.
- Generate bot responses and route requests to the correct features.
- Enable account features such as plan status, usage reporting, and bond/energy tracking.
- Operate safety systems (anti-spam, abuse protection, and rate limiting).
- Support premium subscriptions and billing status (where available).
- Operate the Desktop App (replies, reminders, opening things you asked for, looking at your screen when you ask, updates).
4AI Processing
The Service uses AI systems to generate responses and to extract limited “memory facts” when you choose to use the Storybook Memory feature. This means the content you send to Alice may be transmitted to third-party AI providers for processing. We use this processing to provide the Service and improve reliability. With the Desktop App this also includes pictures of your screen when you use those features. If you use your own AI provider key, your messages and pictures go to that provider instead of ours.
6Data Retention
We retain information for as long as needed to provide the Service and for legitimate operational and safety purposes. For example, usage metrics and safety logs may be retained to maintain the Service, enforce limits, and prevent abuse. Memory facts may be subject to plan-based caps and may be trimmed automatically. You can delete your stored memory facts from your account at any time by logging in with Discord and going to Account → Memory. When you delete a memory fact, it is removed from our database. Screen pictures are not retained. Desktop settings, reminders and downloaded models are on your device in %APPDATA%\Alice and are removed when you delete that folder. Unlinking a PC on the website revokes its token.
7Your Choices and Rights
Depending on your location and applicable law, you may have rights to access or delete certain information about you. You can also reduce data collection by not using the Service.
To request deletion or assistance, contact us through our Discord server. You can remove stored memory facts through the website’s Account → Memory page.
In the Desktop App you can switch any ability off (Privacy page), turn off the mic and the voice, see what Alice did lately, and unlink the device on the website.
8Security
We use reasonable administrative and technical measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9Children’s Privacy
The Service is intended for adults (18+). We do not knowingly collect personal information from individuals under 18. If you believe someone under 18 has provided information to the Service, contact us so we can address it.
10Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date above and may provide additional notice for significant changes through our Discord server.
11Contact Us
If you have questions about this Privacy Policy or your data, please contact us through our Discord server.
